Journal

House of Suré is live

Our collection is officially live. House of Suré is open, and you can shop it now.

Here is what we have, how ordering works, and where to find us if you need anything.

What we have

We bring together timeless, elegant jewellery meant to be worn and kept, not swapped out at the end of a season. Our pieces come in gold and silver finishes, and every design is one of a kind.

  • Necklaces, from fine everyday chains to pendants with more presence.
  • Bracelets, our largest collection, built for stacking or wearing alone.
  • Earrings, studs and drops for daily wear.
  • Rings, a small, considered set.

Not sure where to start? Bestsellers is the shortest route in, and anything that has just landed sits in New In.

Our jewellery is hypoallergenic and gentle on sensitive skin. The exact plating, karat or purity is listed on each product page, so you always know what you are buying before you add it to your bag.

Ordering, shipping and delivery

We accept UPI and major credit and debit cards, plus anything else shown at checkout. All orders are prepaid. We do not offer cash on delivery.

Orders placed before 1 PM on a working day are dispatched the same day. Anything later goes out the next working day. We do not dispatch on Sundays or public holidays.

Delivery usually takes 2–4 working days within Gujarat and Maharashtra, and 4–7 working days elsewhere in India. Remote pin codes can take a little longer. You will get a tracking link by email as soon as your order is handed to the courier.

We ship across India only at the moment, dispatching from Bilimora, Gujarat.

Every order arrives in a keepsake-ready box. If you would rather let someone choose for themselves, gift cards are available and can be used online at any time.

If something is not right

Because every piece is one of a kind, we do not accept returns or exchanges for change of mind or size preference. If your order arrives damaged or incorrect, you have 48 hours from delivery to tell us. If a manufacturing defect appears in normal wear, you have 7 days.

Send us your order number, a short description, and an unboxing video, and we will verify the claim and arrange a refund. Please film the unboxing for every order, in one continuous take with the shipping label visible at the start. It is how we verify every claim. Full terms are on our Refund policy page.

About the name

We are House of Suré, with an accent on the e. You will also see it written House of Sure. Same brand either way.

Talk to us

Our Customer Care team is on email at support@houseofsure.com and on WhatsApp at +91 93278 52934, Monday to Saturday, 10 AM to 6 PM IST. Anything we have not covered here is probably on our FAQ page, and you can always message us directly.

Thank you for being here from day one. Have a look around, and tell us what you would like to see next.